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FAQs

General FAQs

Tākina Wellington Convention and Exhibition Centre, Te Whanganui-a-Tara Wellington, New Zealand.
50 Cable Street, Te Aro, Wellington
There is no on-site parking at Tākina.
Tākina is located directly across from both Readings on Wakefield and Barnett Street car park. P arking is available all-day Monday-Sunday at Readings on Wakefield and Monday-Saturday at Barnett Street.
There is also parking available at Te Papa. Click here for further details.
The venue caters to allergen requirements. Upon registering, please specify your dietary needs in the special dietary requirements box. Additionally, the venue will make every effort to accommodate for non-allergy dietary requirements, though full catering cannot be ensured.
Yes, all accommodation requirements are to be booked by the delegates themselves.
Dress comfortably and wear shoes that are good for walking.
Yes, free wifi is available within the venue.
Networking with other conference delegates is available through the conference app which will be open to all registered attendees approximately one week prior to the start of the conference. From the app you will have access to a list of registered attendees who have opted into the networking platform. The delegate list is searchable by a number of different criteria.

Attendance to all plenary and concurrent sessions, daily catering (morning tea, lunch and afternoon tea), ticket to the Welcome and Trade Evening, and did we mention the networking and learning!
The preferred method of payment is via credit card (Visa or MasterCard), but we are happy to make an exception, with payment by invoice. If paying by invoice, the payment terms are strictly on the 20th of the month.
Please note, when paying by invoice, the full payment must be made by the 20th of the month.
If your organisation does require documentation to be completed, in order to make the payment via invoice. Then it is suggested that the delegate pays online via a credit card and seeks reimbursement from the organisation.
Shared registrations are not permitted.
Should you need to cancel your registration for any reason, you may reassign your registration to another person. If you are unable to arrange a replacement, a full refund less an administration charge of $100.00 will be made providing notification is received by 23 May 2025, after this date refunds will be at the discretion of the Organising Committee.
No discounts apply to early-bird registration pricing.
Yes, registrations are accepted onsite, however we encourage you to register early to receive valuable conference information, and it allows us to account for accurate numbers in catering.
You will receive an email (to the email address you provided) saying you are registered and a link back to your registration details.